Returns & Exchanges

At DNT Optics Global, we want you to be completely satisfied with your eyewear; if you are not happy with your purchase, you may return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the eyewear in its original protective case and packaging to ensure it remains undamaged during the transit process.

3

Attach the Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing